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Terms & Conditions


1. In general:
The following terms of sale and delivery shall apply in the absence of other agreement in writing and is in the following described as the Contract.

2. Formation of Contract:

A contract is considered formed when DeltaPix Aps sends a written acceptance of the order within any time limit specified by the purchaser. The purchaser must provide a valid company registration number.

3. Drawings and Descriptive Documents: Weights, dimensions, capacities, prices, performance ratings and other data included in catalogues, prospectuses, circulars, advertisements, illustrated matters and price lists shall constitute an approximate guidance only. Such data shall not be binding except to the extent that they are by reference expressly included in the Contract.

4. Drawings, Descriptions and Parts Lists: Drawings, Descriptions and Parts Lists entrusted by DELTAPIX APS to the Purchaser shall not be copied or shown to or entrusted to any unauthorised persons.5. Prices: All prices are CPT Copenhagen excluding added value tax and other taxes or levies imposed in Denmark or abroad. The prices include packing, which is non-returnable. Prices are subject to changes without prior notice.
6. Shipment: Will be made at the Purchaser’s expense and risk. DELTAPIX APS is willing to effect insurance on shipment on receipt of the Purchaser’s instructions to do so.

7. Time of Delivery:
Time of delivery shall be as stated in DELTAPIX APS’s acknowledgement of
order and will be adhered to as far as possible. DELTAPIX APS can under no circumstances accept liability for postponed delivery, nor does a postponed delivery entitle cancellation of the order.
8. Terms of Payment:

ll prices are in Euros (€) and exclude VAT and other applicable taxes. Payment methods available include those provided through our secure online payment gateway.

9. Returned Goods:
Acceptance by DELTAPIX APS of returned goods should be subject to a previous agreement. Returns will only be accepted when accompanied by a copy of the original invoice. Such goods are to reach DELTAPIX APS intact and in a good condition and to be forwarded to DELTAPIX APS free of charge.
10. Repairs:
If a product is returned with a claim for warranty repair, a copy of the original invoice must be included with the product, for proof of warranty. If not included, DeltaPix APS reserves the right to determine if the product is covered by warranty.
Products returned out of warranty, will be repaired and invoiced according to our fixed scale charges. Prices can be quoted upon request.
Products that are found to be without fault, will be charged a Test & Inspection fee according to our standard charges applies for both warranty and non-warranty repairs. 

11. Force Majeure:
DELTAPIX APS shall not be responsible for the non-fulfilment of its obligations caused by Acts of God, wars, whether declared or not, riots, civil commotion’s, acts, orders, or requests of any Government or any other authority, strikes, lock-outs, accidents in manufacture and any other cause beyond the control of DELTAPIX APS.

DELTAPIX APS warrants its equipment to be free from defects in materials and workmanship for one or two years from date of delivery, dependent on the specific product. Within this period DELTAPIX APS is willing to replace or repair – without charge -all defective goods provided that the faulty equipment or components are sent free of all charges to DELTAPIX APS.
No other claim is accepted in respect of defective goods. This warranty does not extend to normal wear, or to any equipment which has been subjected to misuse, neglect, accident, improper installation or application or from failure to follow a required maintenance schedule, when specified in the manual.
In cases where the ordered equipment has to interface with and function together with other equipment, it is the Purchaser’s responsibility to provide DELTAPIX APS with sufficient specifications and data, and no responsibility is taken for malfunction resulting from incomplete and/or incorrect information. DELTAPIX APS shall be notified in writing of defects not later than 14 days after such defects have appeared and at the latest one year after the date of delivery. The customer’s report should give full details and refer to the model and serial number of equipment.
The warranty is void, if any unauthorised attempt has been made to repair faults or modify the equipment.
Should any equipment be repaired or altered without the written consent of DELTAPIX APS, DELTAPIX APS shall not be held liable for any xpenses incurred thereby, and the warranty shall thereupon be null and void. No warranty can be transferred to any third party without the consent in writing of DELTAPIX APS. 

13. Disclaimers:
DELTAPIX APS shall not be liable for any loss of profit, loss of time or wages or other consequential damages resulting from defective goods or from the use of the goods. DELTAPIX APS shall not be liable for personal injury and damage to property, unless it is shown that DELTAPIX APS has been guilty of gross misconduct.

14. Approvals:
All electronic equipment is CE-approved according to the European Union Council Directive(s) 89/336/EEC of 3 May 1989. Furthermore the equipment will normally fulfil the safety standards EN 60065 and IEC 950.
Any use of the products is entirely and absolutely at the customers own risk.
The customer is obliged to maintain or be a part of a waste recovery program according to the laws and regulations of the country of residence of the distributor and the “Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC)”.

15. Proper Law:
Any dispute out of the agreement and/or delivery of the goods which cannot be settled amicably shall be decided by the Maritime and Commercial Court in Copenhagen according to the Danish law. 

16. Diverging Conditions:
Any deviation from the above conditions must be confirmed by DELTAPIX APS in writing.