Home / Support step 2

DeltaPix Support

If you are running Windows 11, try disabling the Core Protection

How to Disable Core Protection:

Core isolation provides added protection against malware and other attacks by isolating computer processes from your operating system and device. Some DeltaPix drivers are not ready for this feature and hence require Core Isolation to be disabled. Follow these 3 steps:

Step 1: In the Search box, input “device security”, and press Enter key to open Windows Security.

Step 2: Once the window opens, please go to the Device Security tab, and on the next screen, click on Core isolation details under Core isolation.

Step 3: Then under Core isolation, a toggle will show, and you can turn the toggle off to disable Memory integrity.

if this doesn’t solve the issue proceed to the next step–>